Since win 10 update - just get "roon not responding"

Support
1

Core Machine (Operating system/System info/Roon build number)
Win 10 intel i5 9700 16G RAM OS SSD and music HD

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Sky router all ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Roon (with HQPlayer) to microrendu to chord hugo TT2.

Description Of Issue
Seems after routine Windows update Roon stopped working - loads then white screen and Roon not responding.

Full uninstall everything and reinstall twice - still not responding

Would value assistance !!!

Many thanks.

2

Hi sounds like a graphic card driver issue.

What GPU is fitted in your PC?

I’d recommend going to the GPU chip manufacture’s site (not Windows or the PC’s maker) … then identify, download and install the latest driver version.

3

Ty for reply - there is no graphics card just the motherboard video out - its supposed to be a “clean” pc for music …

4

No graphics card, ok … but there is still a graphics chip … most likely as you have said it’s integrated on the motherboard is that it’s an Intel GPU.

You need to confirm the spec, and then get the latest drivers for it.

If it is Intel, then check out this site …

1 Like
5

Many thanks - all FIXED !

Seems windows thinks that “best driver is already installed”

Mmmmmmm no Windows … installed correct driver - sorted

Thank you again

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