I understand that Roon wants a whole list of all my equipment in order to receive support. However, in my opinion the issue is with Roon software. I’m a long-time user and have been extremely satisfied with Roon. It is without a doubt the best streaming software available.
About a week ago Roon started skipping within songs. Nothing repeatable, just random skipping. I use a Xfinity router with 500mbs download speed. I use an ethernet connection to my Cambridge CXNV2. Disconnected the ethernet cable and used WiFi. Same problem. Nothing like this has ever happened before.
Here’s what I don’t understand. Audirvana and Amazon run perfectly fine. By a process of elimination, there’s a problem with Roon. Not my system.
Do I have to go through gathering all that info to send to Roon, when it seems obvious that something changed within Roon that has caused this problem? I’m not a network engineer. I don’t know how or where to obtain my network setup. Can Roon run a remote scan of my system?
Any help would be greatly appreciated.