Nucleus+ was on 1.8 882 and used heavily for several days while 3 ipads, 1 iphone and 1 win 11 clients were running 1.8 864. I had no issues to report.
Received a message on the win 11 client that a new version was available and responded with update all.
After the upgrade the nucleus+ was still on 1.8 882, the win 11 client was on 1.8 882 and everything else was still on 1.8 864.
After the upgrade I could no longer play music without skips, static and eventually my streamer hangs up.
I have several pre 1.8 backups that I’ve tried to restore but they do not correct the problem.
These backups have been successfully used previously.
Thanks a lot for getting in touch about the issue you ran into — it clearly can be a very disappointing experience to encounter something like this and not hear back from our team. Please, accept our sincere apologies.
We’d love to do all we can to get you up and running. Would you please use the template displayed when you initially posted, to share information about your setup and the issue. This will help us better understand your environment and what might cause the issue, so we can make helpful suggestions.
Details on your Core machine (OS, Hardware specs, Roon build)
Details on your Remote(s) (OS, Hardware specs, Roon build)
Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
Audio devices in use
Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)
