What kind of performance/speed issue are you experiencing?
· The app takes a long time to respond to commands
Please try to reboot your Roon Server
· Yes, rebooting helps, but the issue returns after some time
Please try to reboot your networking gear (Router/Switches/etc.)
· No, the issue is still the same even after a reboot
Is there any change in behavior if you try to navigate to Roon Settings -> Library and set both Background and On-Demand Audio Analysis to Throttled or Off?
· No, the issue is still the same
Does the issue happen on multiple Roon Remotes (controllers) or just one?
· Issue happens on multiple remotes
Router Domain Name System (DNS) change
· I was able to change my router's DNS servers but it did not help
What is the operating system of your Roon Server host machine?
· Nucleus
Which model Nucleus do you have?
· Nucleus Titan
Timestamp of issue occurrences
· happens regularly, unless I reboot Titan
Describe the issue
Slow play queue loading?
Describe your network setup
[don't think this is a networking problem, as it's local play queue issue] ISP: Comcast Netgear cable modem EtherRegen switch Google Nest Wifi Pro
Thank you for the detailed answers, and sorry for the trouble here.
The pattern you’re describing - performance degrading over time and a reboot of the Titan temporarily restoring it - points to a memory-related issue on the Roon Server side rather than a networking problem. That also lines up with your own observations, since the DNS change and audio analysis throttling made no difference.
Our team is working on memory-related improvements, so we’d like to ask you to install the next Roon update on your Nucleus Titan once it’s available. After updating, please let it run for a while and report back whether the play queue slowness returns. If it does, we’ll enable diagnostics on your account and take a closer look at the logs.
I’ve installed the new version, and I’m still seeing a 15 second delay to display the queue (which has only 8 tracks remaining), and a 10 second delay to display an artist page (from the search box).
Are you still seeing this no matter the remote device you use? I notice a few are still running the prior verison of Roon, if you could please update all remotes as well.
This thread is now closing due to inactivity. If you require additional troubleshooting or wish to otherwise revive this topic thread, please reach out here in a new tech support request and our team will take appropriate action. Thanks!