Slow Search Issues

Getting slower the more I search. This is certainly not fixed imo. Did there searches for Beatles then search for something else searched The Beatles again and it took ages to display the albums again even though I had looked at them recently.

1 Like

Hi @CrystalGipsy,

Thanks for the feedback here.

We have seen quite a few reports that the performance changes in our most recent release has helped a lot of users but this appears to not be the case for you here.

I will to be discussing with the technical team on the best approach to troubleshoot this issue at our next meeting and will be sure to let you know what they say.

– Noris

Oh dear look at that slowness

4/30 18:49:35 Info: [stats] 3942mb Virtual, 1924mb Physical, 910mb Managed, 0 Handles, 69 Threads
04/30 18:49:35 Debug: [library] search finished in 127ms
04/30 18:49:35 Trace: [metadatasvc] REQ [11686] https://metadataserver.roonlabs.net/md/4/search2/albums?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50
04/30 18:49:35 Trace: [metadatasvc] REQ [11687] https://metadataserver.roonlabs.net/md/4/search2/tracks?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50
04/30 18:49:35 Trace: [metadatasvc] REQ [11688] https://metadataserver.roonlabs.net/md/4/search2/performers?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50
04/30 18:49:35 Trace: [metadatasvc] REQ [11689] https://metadataserver.roonlabs.net/md/4/search2/works?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50
04/30 18:49:35 Trace: [metadatasvc] REQ [11690] https://metadataserver.roonlabs.net/md/4/search2/composers?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50
04/30 18:49:35 Trace: [metadatasvc] GOT [11689] (273ms) Sooloos.Msg.Metadata.WorkLitesData: 6401fc0800b6fd680c16fefdb75ce2a52d0c, 6401fc0800b6fd680c16fefdb75ce2a52d0c, 640130989e7a755ff384630e3dded74afa11, 640130989e7a755ff384630e3dded74afa11, 6401ecf95b60e009269e0abdda5835fc23cf, 6401ecf95b60e009269e0abdda5835fc23cf, 6401c168f5c7f4e11a991376bc0a83932d56, 6401c168f5c7f4e11a991376bc0a83932d56, 64014d32625d08e541eb4194f0df04958f62, 64014d32625d08e541eb4194f0df04958f62, 640144314ff4b8eb12effa305b8c29d3f9aa, 640144314ff4b8eb12effa305b8c29d3f9aa, 6401b257427d0801893d1541a4f1c4e054db, 6401b257427d0801893d1541a4f1c4e054db, 6401c01b09b7927ed20c12eefed39e68743a, 6401c01b09b7927ed20c12eefed39e68743a, 640100cacc20721ecfc344deb869f81d0781, 640100cacc20721ecfc344deb869f81d0781, 6401de39700909414dbbb41b5bab4b7ecf7e, 6401de39700909414dbbb41b5bab4b7ecf7e, 64017cd4301bb8ba4f11e5be2244bb1b2f51, 64017cd4301bb8ba4f11e5be2244bb1b2f51, 6401afded685812bbf419e6022a4c78e9542, 6401afded685812bbf419e6022a4c78e9542, 6401101326b37e9a2a766592c6166c7ca04e, 6401101326b37e9a2a766592c6166c7ca04e, 6401825f0bebb1fc3cdd785bc7231d36fa9f, 6401825f0bebb1fc3cdd785bc7231d36fa9f, 6401f38fc4d29b0b349672416fd062e3e22b, 6401f38fc4d29b0b349672416fd062e3e22b, 640197caef1ae00b0f509d11606cd0decbfe, 640197caef1ae00b0f509d11606cd0decbfe, 640172149f310b0d766ac94df8005f13c920, 640172149f310b0d766ac94df8005f13c920, 6401633a6f541b5d120f7c4ab807db728db4, 6401633a6f541b5d120f7c4ab807db728db4, 640120c4fe4ce52b26e1da9eb65f16f0c097, 640120c4fe4ce52b26e1da9eb65f16f0c097, 6401fba0c0cdca54168d4233c05283d29d8f, 6401fba0c0cdca54168d4233c05283d29d8f, 6401eb4392ccd0dd6fd56ed6d3c73bfd6a2a, 6401eb4392ccd0dd6fd56ed6d3c73bfd6a2a, 640194cc705192529bf60da6707d17accb10, 640194cc705192529bf60da6707d17accb10, 64016bfe889318f965e69bf89e03872c1750, 64016bfe889318f965e69bf89e03872c1750, 6401bc8a22239b48c502055dd56f90775ed1, 6401bc8a22239b48c502055dd56f90775ed1, 640189f6e9c8b8c4199b86204abe882e8cb6, 640189f6e9c8b8c4199b86204abe882e8cb6, 64017ce8a1ef1a65ab21286f8b69b0e9dc2e, 64017ce8a1ef1a65ab21286f8b69b0e9dc2e, 640158adaafca2d53c26ab16a9c34233a7b6, 640158adaafca2d53c26ab16a9c34233a7b6, 6401b33b255dbba4a5bc04d68f042b379c74, 6401b33b255dbba4a5bc04d68f042b379c74, 64010ce4976ca170219bd3ddabe851dded00, 64010ce4976ca170219bd3ddabe851dded00, 6401ef254a739ce856798c669b2a33224349, 6401ef254a739ce856798c669b2a33224349, 640190555b46a3fc19f7904fe4eeae41490f, 640190555b46a3fc19f7904fe4eeae41490f, 6401edb1b4e5aabf173bd182d237c83be421, 6401edb1b4e5aabf173bd182d237c83be421, 6401c2bdf954dadb1f5e78d63ec1ac3dcf9a, 6401c2bdf954dadb1f5e78d63ec1ac3dcf9a, 6401945643e97dfd40f2df285bff499c292f, 6401945643e97dfd40f2df285bff499c292f, 64018f97c672ae7794ffe6b30f6a4c0c365b, 64018f97c672ae7794ffe6b30f6a4c0c365b, 6401e8d0fe9ec1d01541c1531f2c7e0b9d28, 6401e8d0fe9ec1d01541c1531f2c7e0b9d28, 640145899cf085c941b4f5607f615003325c, 6401b66d3f4fa37868903937cf9bbb27f859, 6401b66d3f4fa37868903937cf9bbb27f859, 64013a3f040bd7b9ab3662e157223d955fe7, 64013a3f040bd7b9ab3662e157223d955fe7, 6401cfd4f9f4631d2161c1777775e16c237c, 6401cfd4f9f4631d2161c1777775e16c237c, 64013de6a0edc67a8050da944c7f7d85988a, 64013de6a0edc67a8050da944c7f7d85988a, 6401723bb373983d67905871158adf48cabf, 6401723bb373983d67905871158adf48cabf, 6401e3166465172473fca6c70a4c6be4d971, 6401e3166465172473fca6c70a4c6be4d971, 6401a5d944bc026117715bd2ec9ffe79f812, 6401a5d944bc026117715bd2ec9ffe79f812, 6401e5e3598d840ef8bbb40b8a71bc3db61b, 6401e5e3598d840ef8bbb40b8a71bc3db61b, 64017310749e98363e54ba231c25bdaac562, 64017310749e98363e54ba231c25bdaac562, 640192c5cfef7a3aaaafbba161199caa73e0, 640192c5cfef7a3aaaafbba161199caa73e0, 64016c3b3c47e68c76cc90b7d440f28e5662, 64016c3b3c47e68c76cc90b7d440f28e5662, 64010ce4411913f426eaba4ec75c9ad62db8, 64010ce4411913f426eaba4ec75c9ad62db8, 64015609b02aac61f236cb99e6600c08a397, 64015609b02aac61f236cb99e6600c08a397
04/30 18:49:35 Debug: [music/search/performance] backend search of works took 425ms
04/30 18:49:38 Trace: [rnet/RnetJsonClient] GOT NONFINAL {"status": "DeviceChanged", "device": {"type": "asio", "device_id": "{64083009-BD64-42AA-ADA3-73F51E17CAD7}", "config": {"unique_id": "29e6429b-0922-dc0f-099b-6aa52924efd0", "output": {"type": "asio", "dsd_mode": "native", "name": "iFi (by AMR) HD USB Audio", "device": "{64083009-BD64-42AA-ADA3-73F51E17CAD7}"}, "external_config": {}}, "error_message": "DeviceOpenFailed", "name": "iFi (by AMR) HD USB Audio"}}
04/30 18:49:38 Trace: [metadatasvc] GOT [11686] (3107ms) Sooloos.Msg.Metadata.AlbumLitesData: a6003237313039333634, c80030303630323533373731373934, a6003138373130303533, c80030303630323532373939313031, a60035313738333231, a60038313632373030, c80030303630303434353032373132, a6003538323434393036, c80030313930333734343836393538, a600363139383037, c80030303733313435313237383832, a6003531383331313231, a600313037323637383039, a6003436333835323735, a6003834333334343331, a6003932363230343438, a6003932383438363531, a600313034393531343534, a600313037363135393033, a6003633313635363032, a6003636383638333737, a6003638353034353431, a6003932353237353830, a6003234343631343433, a6003833383235393736, a6003839393230323836, a6003930333435353231, a6003932363232363037, a6003339383039373732, a6003136393134373939, c80030383837313538313835373331, a600313031363834333131, a600313037353836323430, a600313037363535333933, c800726570726e77726b6c67766e61, a600313037363639393230, a6003737373437373130, a6003933373631343536, a6003934373031383634, a6003936343835393834, c80063753370696a66793776656f63, a6003937373933333735, a6003938353431393433, c80030363435343937343038303932, a6003839393033363632, c800656f7062637974307334737961, a600313034353339383138, a600313035313438333334, a600313036363736333932, a6003737323034373233, c80037363330303437313337393231, a6003930313132303431, a6003931303334393030, a6003931303931353239, a6003932313532393336, a6003938353837313830, a60034383734343133, a60033303636343037, c80030303034323238343833383832, c80030303630303735333133363536, a6003235343636323838, c80030373637353232393131353237, a60033393730323839, c80030303630323439383433313537, a6003139373034313232, c80074353930656271707332326f61, a6003533383737353936, a6003231373837363733, c80030383836343435343033353033, c80030383836343434303335303935
04/30 18:49:38 Debug: [music/search/performance] backend search of albums took 3369ms
04/30 18:49:50 Info: [stats] 3948mb Virtual, 1929mb Physical, 917mb Managed, 0 Handles, 72 Threads
04/30 18:50:00 Trace: [roonapi] [apiclient 192.168.1.203:55320] CONTINUE Changed {"message":"Core paired","is_error":false}
04/30 18:50:01 Trace: [metadatasvc] GOT [11690] (26027ms) Sooloos.Msg.Metadata.PerformerLitesData: a7003330343930, c900313239363034, 7a004d4e30303031393336333235, 7a004d4e30303031393336333235, 7a004d4e30303030383637343736, 7a004d4e30303030383637343736, 7a004d4e30303031313836313630, 7a004d4e30303031313836313630, a7003130353436333834, a70039383234313736, 7a004d4e30303032363634313535, 7a004d4e30303032363634313535, a70033373133383333, a70033373133383333, a70036303638323930, 7a004d4e30303030303832323830, a70033363336333537, c900313532393337, a70034373536343531, c90036323138, a70033393432373332, c900353830363535, a70033353035323637, c900313433393032, 7a004d4e30303031333434303131, 7a004d4e30303031333434303131, 7a004d4e30303030333133343430, 7a004d4e30303030333133343430, a70033393539363038, c90031303439303433, 7a004d4e30303031393132353031, 7a004d4e30303031393132353031, a70034323831323339, 7a004d4e30303030323539383031, a70033373131323932, c9003536363630, 7a004d4e30303031333639303436, 7a004d4e30303031383133323230, 7a004d4e30303031383133323230, 7a004d4e30303030333132313139, 7a004d4e30303030333132313139, 7a004d4e30303031393030313037, 7a004d4e30303031393030313037, 7a004d4e30303032313530383734, 7a004d4e30303032313530383734, 7a004d4e30303032333038363536, 7a004d4e30303032333038363536, 7a004d4e30303031333532383337, 7a004d4e30303031333532383337, a70038353430393635, 7a004d4e30303031343534313739, 7a004d4e30303031353437363937, 7a004d4e30303031353437363937, 7a004d4e30303031393136303839, a70037333235383733, 7a004d4e30303032343436333237, 7a004d4e30303033333634333338, 7a004d4e30303033333634333338, 7a004d4e30303033333834373535, 7a004d4e30303033333834373535, a7003130353034373836, a70033393634323630, a70033393634323630, a70035383031363730, a70038363339303532, a70038363339303532, a70039333232333439, a70039333232333439, a70039363935323833, a70039383735303637, 5e01aac16185c9ea7f4c8e68069ec341eb10, 5e01aac16185c9ea7f4c8e68069ec341eb10, 5e016ab6d19fa58dfa43bf8a0c990ecb72c9, 5e016ab6d19fa58dfa43bf8a0c990ecb72c9, a70036323435303031, 5e01278364c7a99cd6439045197e0c99d355, 5e01278364c7a99cd6439045197e0c99d355, 7a004d4e30303033313837303039, 7a004d4e30303033313837303039, 7a004d4e30303031303137363136, 7a004d4e30303031383835323039, 7a004d4e30303032333134393333, 7a004d4e30303032373830323838
04/30 18:50:01 Debug: [music/search/performance] backend search of composers took 26167ms
04/30 18:50:05 Info: [stats] 3950mb Virtual, 1932mb Physical, 919mb Managed, 0 Handles, 69 Threads
04/30 18:50:16 Trace: [metadatasvc] GOT [11688] (41223ms) Sooloos.Msg.Metadata.PerformerLitesData: a7003330343930, c900313239363034, a70033343136, c900323334343031, a70036303638323930, 7a004d4e30303030303832323830, a70037353432393836, c90032353339383637, a70036323435303031, 7a004d4e30303031393336333235, 7a004d4e30303031393336333235, 7a004d4e30303031313836313630, 7a004d4e30303031313836313630, a7003130353436333834, a70039383234313736, 7a004d4e30303032363634313535, 7a004d4e30303032363634313535, a70033373133383333, a70033373133383333, a70034373536343531, c90036323138, a70031393534, c9003236343932, a70033393432373332, c900353830363535, a70033363336333537, c900313532393337, a70036373732363530, c900373739353336, a70034373939363234, c900393037343933, a70034343331353533, c9003531333234, 7a004d4e30303030383637343736, 7a004d4e30303030383637343736, 5e01dbf6f1714da05d49aa810f3e0c9f02c4, 7a004d4e30303031373433383335, 7a004d4e30303031373433383335, a70033373131323932, c9003536363630, a7003136313936, c9003530363432, a70035383937333839, c900373332323639, a70035393935313532, 7a004d4e30303030333937343032, a70033353133383337, c9003632353337, 7a004d4e30303031333532383337, 7a004d4e30303031333532383337, 7a004d4e30303031333639303436, a70038353430393635, 7a004d4e30303031343534313739, 7a004d4e30303031353437363937, 7a004d4e30303031353437363937, 7a004d4e30303031383133323230, 7a004d4e30303031383133323230, 7a004d4e30303031393030313037, 7a004d4e30303031393030313037, 7a004d4e30303031393136303839, a70037333235383733, 7a004d4e30303032343436333237, 7a004d4e30303033333634333338, 7a004d4e30303033333634333338, 7a004d4e30303033333834373535, 7a004d4e30303033333834373535, a7003130353034373836, a70033393634323630, a70033393634323630, a70035383031363730, a70038363339303532, a70038363339303532, a70039333232333439, a70039333232333439, a70039363935323833, a70039383735303637, 5e01aac16185c9ea7f4c8e68069ec341eb10, 5e01aac16185c9ea7f4c8e68069ec341eb10, 5e016ab6d19fa58dfa43bf8a0c990ecb72c9, 5e016ab6d19fa58dfa43bf8a0c990ecb72c9, 5e01278364c7a99cd6439045197e0c99d355, 5e01278364c7a99cd6439045197e0c99d355, 7a004d4e30303033313837303039, 7a004d4e30303033313837303039, 7a004d4e30303031303137363136
04/30 18:50:16 Debug: [music/search/performance] backend search of performers took 41367ms
04/30 18:50:20 Info: [stats] 3954mb Virtual, 1935mb Physical, 924mb Managed, 0 Handles, 72 Threads
04/30 18:50:33 Trace: [roonapi] [apiclient 192.168.1.236:52432] CONTINUE Changed {"message":"Running (670)","is_error":false}
04/30 18:50:35 Warn: Error in web request https://metadataserver.roonlabs.net/md/4/search2/tracks?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50: NetworkError (Aborted.)
04/30 18:50:35 Warn: [metadatasvc] FAIL [11687] https://metadataserver.roonlabs.net/md/4/search2/tracks?uid=11457dfd-50c4-4002-8862-97908c412a59&lid=&token=511132e3-67fe-4318-8f4e-9ca87947f76a&query=Julian+Cope&collections[]=tidal-gb&collections[]=qobuz-gb&offset=0&count=50 (60002ms) NetworkError
04/30 18:50:35 Debug: [music/search/performance] backend search of tracks took 60131ms
04/30 18:50:35 Trace: [music/search] computing search results
04/30 18:50:35 Trace:         => performer LibraryPerformer[2313383, Julian Cope]
04/30 18:50:35 Trace:         => performer LibraryPerformer[2313383, Julian Cope]
04/30 18:50:35 Debug: [music/search/performance] ComputeTopResult took 2ms
04/30 18:50:35 Debug: [music/search/performance] end-to-end search took 60133ms
04/30 18:50:35 Info: [stats] 3961mb Virtual, 1942mb Physical, 930mb Managed, 0 Handles, 73 Threads

Just adding my experiences, although this could well be a different issue, I have noticed over the past few weeks (& I search tidal a lot) that searches are intermittently slow & on occasions appears to “freeze” completely. Closing the client application & reopening, then applying the same search criteria generally clears the problem but not always.
Search times (in logs) are pretty good and average around 45ms but the log also has many track load failures!

Hi,

@CrystalGipsy -I’m going to be asking the tech team about your traces at our next meeting, but can you let me know if the behavior is the same if you perform the search for Julian Cope a second time? Is there any change in then?

@PixelPopper - Can you please open a separate thread? Here I can see that the backend search took a bit of time in @CrystalGipsy’s logs but you might be experiencing something else if the average is around 45ms for you.

Thanks,
Noris

Topic - Searches Freeze or very slow created.

@noris Same search took about 3 secs this morning. Next time it’s slow will repeat the search.

1 Like

Just had another slow one, for Badly Drawn Boy, 2nd search was quicker.

Ok now most searches are slow tonight

Here is my internet speed test

Absolutely awful performance tonight. Every search is slow, repeat searches are variable and sometimes longer than the first.

Slowness is back, consistently slow this morning taking between 10-15 secs.

I had similar problems last night, after a few search attempts, a reboot of Roon server seemed to sort it out on this occasion.

Still dead slow hours later and a reboot

@support is something going on today as Roon is becoming slower than ever at searching.

Just checked a few more searches & sure enough 10-15 seconds each search. :thinking:

Hi @CrystalGipsy/@PixelPopper,

Can you please provide some examples of terms you are searching for? Are these artists/tracks part of your current library? Does the same search behavior occur if you search for the artists again immediately afterwards?

Searching for artists in and not in my library had same results. I was just artist searching for the most , when I found it was slow I did some common ones such as the Beatles, the rolling stones pretty much anything has was slow with the Beatles being probably the slowest and I have a lot of their albums in my collection. When they did come up album population was also slow. It’s sped up a bit this evening but still way slower than it should be.

Hi @noris
I just did some random searches on artists both in my collection and not, just to check if there was any improvement.
I have just done a random search on “black sabbath” which again took 10-15 seconds to offer any results. I do have some of the material in my local collection.

Regards

Paul

Searching painfully slow again tonight, my last search for “ocean sleeper” took 2-3 minutes and didn’t find the band?

Prior to this search the core was rebooted along with a network restart.

I got home this evening it was really quick. Now it’s stuck for over a minute trying to find Let Eat Grandma, I have both their albums in my local collection.