Hey @PrinceofCats,
Thanks for your long-standing patience here!
Our team was able to thoroughly test out reproducing the slow performance using the database copy you sent over, but unfortunately were not successful in doing so.
How are things performing on the latest Roon update?
I apologize that we don’t have any immediate next steps for you.
Hi Ben-
It’s slower than ever. Took 45 seconds to open an album (via Tidal) last night. We never re-loaded the old database in hopes of seeing gains. At times, an album will load in as little as 5-7 seconds. But even that seems wrong. It doesn’t matter which remote we use (hardwired Mac, iOS devices, etc). And our internet connection is blazing. I can browse the tidal app with instant response time on my network (as the nucleus should be behaving).
Thoughts?
Hi @PrinceofCats ,
Thanks for confirming that the issue is still ongoing, we’re still looking into this on our end.
Can you let us know the exact local time + date when you next notice the album take a long time to appear?