SM T230 GALAXY TAB 4 won't open roon

I have purchased a galaxy tab 4 7.0 to use as a roon remote. I have installed it but it just shows the logo then closes. . Help please

That tablet is over 2 years old and really on the edge of usable specs. If the tablet was purchased used then there is no guarantee that previously loaded software is not interfering in some way. I would make sure you do a full reset of the Android OS back to factory settings.

Below is the guidelines for tablets:
https://community.roonlabs.com/t/what-android-tablets-can-i-use-roon-with/2989?u=rugby

It is brand new, I have reset it with no luck. If I use a custom rom, some it help? Or is it more of a hardware issue?