Software installation error with exit code 44 (ref#ARL2RT)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Error
There was an error installing the software.
Please take a screenshot and contact support. ["status". "Failure", "exitcode": 44}

Tell us about your home network

· Codecs went missing attempting to reinstall operating system

2

Hey @Gary_Evans,

Thanks for writing in and sharing your report, as well as the screenshot! We’ve got a detailed article below that will break down the next steps for installing the missing Codecs for your Nucleus:

Let me know if it helps and if you have any questions along the way, thank you! :folded_hands:

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Success! Thank you for the help.

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5

Hello @Gary_Evans

Thank you for the update. We are glad to hear that everything is running smoothly.

Enjoy your music!