Software update needed - Checking for Updates

Core Machine (Operating system/System info/Roon build number)
Roon Nucleus
OS Version 1.0 (build 183)
Roon Server Software Version 1.6 (build 416)
Roon Labs software Version 1.0 (build 11)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Hard wired

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Sonos Gen 1 Play 5

Description Of Issue

Each time I launch the Room app on my iPhone 11 max is says “Software Update Needed” - Checking for Updates - and it keeps spinning. The iPhone says specifically “Remote Core (Nucleus) - 1.6 Build (416) stable - Checking for Updates”
I’ve tried going in through web interface and rebooting. No joy.

Hi @Jason_Miller1,

Can you describe your network? What router is in use? Are there any other devices? How exactly is the Nucleus connected?

Can you share a screenshot of the Nucleus Web Administration Interface?

Thanks for the reply.

Here are the networking details

  • cable comes into house and connects to arris optimum cable router
  • cable router supplies ethernet to google wifi
  • google wifi has output port on it which then connects to switch (TP link)
  • Nucleus connected to that switch
    -There are many other devices connected to this switch (e.g. Apple TV)
    -iPhone using wireless mesh network setup by google wifi

TBC, nothing in network has changed since this issue occurred.

Here is the picture of admin interface.

Got it working finally. Reboots did not work. Had to power down nucleus and power up again. Thanks

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