Software upgrade to 1.8 unable to open roon [Solved: update remote devices]

Thomas_Reid · July 10, 2021, 6:24pm

Roon Core Machine\

Roon nuclues

Networking Gear & Setup Details

SOTM ethernet swtich
roon nuclues
enthernet no wireless
windows 10 lenovo laptop

Connected Audio Devices

USB with Roon Nucleus and Windows 10 lenovo laptop with latest windows 10

Library Size

Not sure, not very large

Description of Issue

Open roon and it say there was a update available, click on update, roon did not resume, when I tried to open it again, the icon shows for 2 seconds then closes

Sammie · July 10, 2021, 6:46pm

Delete your Roon remotes and reinstall them. That worked for me and others.

Thomas_Reid · July 10, 2021, 10:29pm

Thanks for the reply Sammie, I only have the one remote on the Windows 10 laptop, if I understand correctly, are you saying I just delete the Roon windows application and reload it?

Kind regards
Thomas

Sammie · July 10, 2021, 10:45pm

Yes, do that.

Thomas_Reid · July 11, 2021, 3:08pm

Thanks Sammie. Your suggestion worked. Have a great weekend.
Kind Regards
Thomas

RodS · July 11, 2021, 5:18pm

Had the same, didn’t delete the old one, just re-installed to same location and it just overwrites it. It worked.

system · July 13, 2021, 5:19am

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.