Software won't load, because it doesn't recognise that I have windows 7 on my computer

I attempted to download the Roon software onto my windows 7 machine but it told me that the computer needs to be windows 7 or higher. It didn’t recognize that my machine was a windows 7 machine. I attempted to install both the 32 and 64 bit version to no avail.

Hi @Joe_de_Jesus – sorry for the trouble here. Would you mind posting a screenshot of the System screen in Control Panel?

Mine looks like this: