Windows Server 2022
4 Core, 8GB Ram hosted in Parallels on my Macbook Pro.
Networking Gear & Setup Details
Parallels VM is Bridged.
Connected Audio Devices
Macbook Pro 2019
macOS Monterey 12.1
Number of Tracks in Library
100,000+
Description of Issue
I’ve upgraded to Roon 1.8 from whatever version I ran back in Mar 2021. Machine has been off since Mar 2021.
Now I have albums that are missing art. These albums have used Roon supplied art not my own.
Why does Roon think there are 2 images, one is a 1280x1280 image from “Prefer Roon” when there isn’t one anymore? At the very least, Roon should now revert back to my supplied art.
There seems to be some issues with cover art loading which Roon are looking into. For a temporary solution you can alter settings to “prefer file” on artwork. You can either do this for affected albums or across your whole library through import preferences.
The reason that Roon is still “preferring” a blank screen over your file art is that this setting is stored in your database. Images also used to be stored in your database but 880 update changed this. Essentially your database is saying that there’s an image to download but, for some reason, the image isn’t actually downloading. All very confusing!
I’ve had a few issues. Not so much missing artwork but wrong artwork. Albums showing artwork from other albums in my library, but only on my Windows PC. I did a fresh install of the app on my PC and all is working well now… for the time being!!!
Seeing similar for me on a few albums that previously showed good artwork originating from Roon, but not anymore. Roon finds artwork from its own database in higher resolution than local version and with setting of ‘prefer best’ it is ‘correctly’ picked over local artwork. But the Roon-supplied version renders as black/empty/nothing or is simply not loaded correctly - see example below.