Hi @Ciaran_Henry,
Thank you for the post. Did you experience this on the most recent build of ARC, just released (see here)? We’ve been making incremental improvements to download stability with each new ARC release since 2.0 came out, so we’re hoping the update will at least incrementally improve the symptoms you’re reporting.
We’ll investigate logs to see what’s happening to the track in question. Regarding long track names, we’ve yet to clarify if the long track titles or large file sizes are triggering download issues. We suspect it’s the latter but we’re actively investigating any download issues and escalating as necessary to QA, so we should have an update here shortly.
Regarding the hot phone, I have several follow-up questions, as we’re tracking several other reports of this here: Roon ARC iphone 14 Pro Max, hot, hot hot!
- Do you also experience battery drain?
- Do you have any other apps backgrounded that draw significant battery?
- Are you also playing back music in ARC when the phone gets hot during downloading?
Thanks!