I have the Roon remote on my Mac, and the Roon server on a Windows 10 machine (which does nothing else). Playback is via a Raspberry Pi running RoonBridge under DietPi which is plugged into a DAC. Sometimes when I’m listening to music, playback just stops mid-track. Pressing play again makes it continue.
This happens with local music and Tidal streams too.
@Support 8 days since I reported my problem, and no official response at all. I understand Roon’s model, but I paid a reasonably sum for lifetime subscription, and was hoping for slightly better than this.
Granted, mine isn’t the most serious problem in the world, but it spoils your enjoyment when you’re listening and suddenly the music stops.
Hey @wintoid – sorry we missed this thread. [quote=“wintoid, post:3, topic:21984”]
OK so the music is on an internal hard drive in the Windows 10 machine running Roon server. The RPi, Windows 10 machine, and Mac are all cabled via ethernet. No wifi. No powerline.
This sounds really solid, so the dropouts are surprising, even if they are somewhat rare. Is the database (meaning your Windows system drive) running on an SSD? That makes a huge difference.
The next time this happens, why don’t you grab us some logs, as described here – we can take a look and see if anything jumps out. In most cases, the logs just tell us that something isn’t happening as fast as we need it to – whether that’s getting data from your storage device to the Core, or the Core delivering audio to your device.
If it’s something more clear cut than that, logs will tell us, so ping us the next time this happens and we’ll take a look.