Song available in Tidal but not in Roon

[Jim_F (- Search, Read, Comprehend, Reboot, Post)]

You certainly know more about how this works than I do. I just know that sometimes they aren’t there and need a little nudge.

[warren_kice]

How do you do a tidal sync in roon.

[Jim_F (- Search, Read, Comprehend, Reboot, Post)]

Settings - Services - Edit - Sync Library Now

[Arash]

I’ve also noticed The Weeknd’s song “Dark Times” to be missing from his “Beauty Behind The Madness” album. It’s marked “Unavailable” just like Masego’s song mentioned in the original post.

@dylan Could you please update me on the status of this issue? Thanks in advance

[Arash]

Another few song I’ve noticed missing on Roon:

Marvin Gaye’s Medley III and Got To Give It Up from his album Live At The London Palladium.

Is anyone even looking into this? Why is it taking so long?

[dylan (Dylan Caudill)]

Hi @Arash — We are continuing to look into this, but I can’t provide any specifics just yet. You have our apologies for the continued trouble.

[Andreas_Jakobs]

Hi Dylan

I have a similar problem:
I can listen to the song „Liberty“ from Anette Askvik on Tidal, in Roon the song is not playing, instead of a heart next to the song a is displayed.
I already tried a playlist and manual sync.

Thanks Andreas