Songs play but no sound

Support
1

Roon Core Machine

Innuos Zen

Networking Gear & Setup Details

eero pro using WiFi

Connected Audio Devices

Holo May KTE DAC connected via USB

Number of Tracks in Library

1500 tracks

Description of Issue

Hi,

Randomly, when I hit play for my entire library, some songs will play in it’s entirety without sound. I can sometimes get it to play with sound if I hit rewind and start over, or if I go directly to the album and click on the song again.

Thanks,
Paul

2

Fill in the rest of the information.

3

Ok, I think I found the problem. I was running a Intona USB isolator in-between the Innuos and May DAC. I removed the Intona and problem seems to be gone.

4

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