Songs skipping (tidal)

Support
1

Roon Core Machine

Roon core on Ubuntu 20.04 headless server.
NUC10, 16gb RAM, i7 CPU

Networking Gear & Setup Details

Ethernet 1gb wired core and clients.
GB broadband, speed on the roon core at the time of error was 630MBs down / 50Mbs (speedtest-cli)

Connected Audio Devices

Ropieee (RPi4) wired , pro-ject digital S2 usb connected.

Number of Tracks in Library

23000 tracks

Description of Issue

I have a song playback skipping after 60-80% playback. The same song skipped twice in 10 minutes. here is the log extract :

11/17 18:17:01 Trace: [Pro-Ject S2] [Lossless 62.4x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:01/3:51] Call Me - Deee-Lite
11/17 18:17:02 Trace: [streamingmediafile] [61] [http://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInOGVkYTQ3YzhiMzIxNDE3Y2JiMDg2ZDEyZWQyNDhjNjlfNjAubXA0/0.flac] [cachedbytes=0/26027421] killing previous immediate read because 15204352 != 0
11/17 18:17:02 Trace: [streamingmediafile] [61] [http://sp-pr-fa.audio.tidal.com/mediatracks/CAEaKRInOGVkYTQ3YzhiMzIxNDE3Y2JiMDg2ZDEyZWQyNDhjNjlfNjAubXA0/0.flac] [cachedbytes=0/26027421] starting immediate read at off=15204352 length=26027421
11/17 18:17:06 Trace: [Pro-Ject S2] [Lossless 62.2x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:06/3:51] Call Me - Deee-Lite
11/17 18:17:11 Trace: [Pro-Ject S2] [Lossless 62.1x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:11/3:51] Call Me - Deee-Lite
11/17 18:17:15 Info: [stats] 27737mb Virtual, 1424mb Physical, 462mb Managed, 321 Handles, 102 Threads
11/17 18:17:16 Trace: [Pro-Ject S2] [Lossless 62.3x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:16/3:51] Call Me - Deee-Lite
11/17 18:17:17 Trace: [roonapi] [apiclient 192.168.0.69:56888] CONTINUE Changed {"message":"Running (82)","is_error":false}
11/17 18:17:21 Trace: [Pro-Ject S2] [Lossless 62.3x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:21/3:51] Call Me - Deee-Lite
11/17 18:17:26 Trace: [Pro-Ject S2] [Lossless 62.4x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:26/3:51] Call Me - Deee-Lite
11/17 18:17:30 Info: [stats] 27737mb Virtual, 1424mb Physical, 486mb Managed, 321 Handles, 105 Threads
11/17 18:17:30 Trace: [Pro-Ject S2] [zoneplayer/raat] sync Pre Box S2 Digital: realtime=3641135782803 rtt=0us offset=427925782us delta=-210us drift=-1479us in 150.592s (-9.823ppm, -35.364ms/hr)
11/17 18:17:32 Trace: [Pro-Ject S2] [Lossless 62.3x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:32/3:51] Call Me - Deee-Lite
11/17 18:17:37 Trace: [Pro-Ject S2] [Lossless 62.2x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:37/3:51] Call Me - Deee-Lite
11/17 18:17:42 Trace: [Pro-Ject S2] [Lossless 62.1x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [100% buf] [PLAYING @ 2:42/3:51] Call Me - Deee-Lite
11/17 18:17:45 Info: [stats] 27953mb Virtual, 1424mb Physical, 443mb Managed, 321 Handles, 133 Threads
11/17 18:17:47 Trace: [Pro-Ject S2] [Lossless 62.1x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [80% buf] [PLAYING @ 2:47/3:51] Call Me - Deee-Lite
11/17 18:17:52 Trace: [Pro-Ject S2] [Lossless 62.0x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [38% buf] [PLAYING @ 2:52/3:51] Call Me - Deee-Lite
11/17 18:17:57 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:17:57 Trace: [Pro-Ject S2] [Lossless 62.0x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [2% buf] [PLAYING @ 2:57/3:51] Call Me - Deee-Lite
11/17 18:17:57 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:00 Info: [stats] 27977mb Virtual, 1424mb Physical, 459mb Managed, 321 Handles, 132 Threads
11/17 18:18:00 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:01 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:01 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:02 Trace: [Pro-Ject S2] [Lossless 62.0x, 16/44 MQA TIDAL FLAC => 24/44 MQA] [PLAYING @ 3:02/3:51] Call Me - Deee-Lite
11/17 18:18:03 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:03 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":1095,"status":"Dropout"}
11/17 18:18:03 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:04 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:04 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:04 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:05 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:05 Debug: [prebuffer] sleeping in read -- this isn't good
11/17 18:18:05 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:06 Trace: [Pre Box S2 Digital] [raatclient] GOT [41] {"samples":22060,"status":"Dropout"}
11/17 18:18:06 Warn: [Pro-Ject S2] [zoneplayer/raat] Too many dropouts (>3s dropped out in the last 30s). Killing stream
11/17 18:18:06 Trace: [Pro-Ject S2] [zoneplayer/raat] too many dropouts. stopping stream
11/17 18:18:06 Warn: [zone Pro-Ject S2] Track Stopped Due to Slow Media
11/17 18:18:06 Trace: [Pro-Ject S2] [zoneplayer/raat] Endpoint Pre Box S2 Digital State Changed: Playing => Prepared
11/17 18:18:06 Trace: [Pre Box S2 Digital] [raatclient] SENT [43]{"request":"end_stream"}
11/17 18:18:06 Debug: [raat/tcpaudiosource] disconnecting
11/17 18:18:06 Info: [library] recorded play for profile aedb201d-e179-48a7-bbcf-ee176920a45c: mediaid=168:0:3330935 metadataid= contentid=168:0:33309
2

@support
see above

3

Hi @Esad_Brnicanin ,

Thanks for reaching out and for your patience here while your case reached our queue. Looking over that log, it appears that the buffer was not being filled up in time, but it’s hard to say what the cause was.

Has this issue re-occurred since your post or has playback been stable since your report? Did other zones also have playback issues when the Pro-Ject had the issue? Does the issue happen with all MQA tracks?

4

I only used one zone that day. It was only that song that skipped few times. It didn’t happen since.

2 Likes
5

Hi @Esad_Brnicanin ,

Thanks for letting us know that the issue hasn’t occurred since your original report! Please, do let us know if you see the issue occur again and we can take a closer look. When it occurs on the Pro-ject zone, please check to see if other zones also have this issue, thanks!

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