Songs unavailable in Roon, but still on Qobuz

[infotom (Tommmy)]

Hi,

I am running Roon 2.71 but I notice that e.g. Queen albums (A Night at the Opera and Greatest Hits) are marked ‘unavailable’ in Roon. But when I look in Qobuz, the same albums are available.

I only use Qobuz and did log out of Qobuz in Roon, no avail. What should I do?

[fietser]

What does your versions tab say

[infotom (Tommmy)]

hi Fietser,

I can now see e.g. A night at the Opera (96 kHz) is available, but the version I had in my playlist was A night at the Opera (Remastered 2011), which couldn’t be found. quite frustrating when the provider changes the albums from available to not available…

Many thanks and lets keep in touch for ideas!

[Suedkiez (Just a fellow user like you)]

Queen tracks unavailable in playlists (ref#B350P5)

Hi! What’s not quite right with Roon? · Music won’t play or issues with my library Music won’t play or issues with my library · Streaming tracks greyed out or unavailable Tell us what's going on · Particularly Queen tracks remain “unavailable “ in my playlists Tell us about your home network · https://amzn.in/d/0eWu0dFy [image]

[infotom (Tommmy)]

hey Suedkiez

I resolved the issue. Apparently, Qobuz made some changes on the linked album, therefore, it wasn’t visible anymore. I had to relink it to the playlist in Qobuz, and then Roon recognized the albums again.

What do you mean by tell us about your network?

[Suedkiez (Just a fellow user like you)]

@infotom

What do you mean by tell us about your network?

That’s just a standard question in the form when opening a proper tech support request in the forum’s Support area. It doesn’t apply to your case. The answer to your question is further down in the topic I linked.