SonicOrbiter SE with Geek Out disappeared from Roon [Solved]

I was doing a little adjustment of the wifi, and along the way the Internet connection dropped, but all this was worked out. But now, the SOSE+Geek Out is not visible to Roon. Network is fine, SOSE is visible in the SonicOrbiter management portal. And from there, SOSE confirms that it sees the GO.

But Roon can’t see it. I have used this setup for a few months, no problems.

Suggestions?

I like Brian’s idea that Roon would show DAC-less streamers, just to help with troubleshooting.

Have tried various rebooting, network checking, etc. No improvement.

Roon log after SOSE reboot. Anybody see anything problematic?

RoonReady Diagnostic information BACK to Menu
05/22/2016 00:47:22 - ------------------------------------------------------------
05/22/2016 00:47:22 - /opt/RoonReady/raatool logdump b31397ac-8538-4a25-b892-5b9e397ea8f6
[0000000] 0.006 TRACE [info] initializing info dictionary
[0000001] 0.006 TRACE [info] inserting raat_version -> 1.0.15
[0000002] 0.006 TRACE [info] inserting protocol_version -> 3
[0000003] 0.016 TRACE [ALSA] initializing output uniqueid=hw:1,0
[0000004] 0.016 TRACE [ALSA] preferred buffer duration=0.100000s
[0000005] 0.016 TRACE [ALSA] resync delay=0.100000s
[0000006] 0.016 TRACE [ALSA] max dsd rate=128
[0000007] 0.016 TRACE [ALSA] dsd_mode=native_or_dop
[0000008] 0.016 TRACE [output/alsa] getting hardware info
[0000009] 0.017 TRACE pcm card id G1V5
[0000010] 0.017 TRACE pcm card name Geek Out HD Audio 1V5
[0000011] 0.017 TRACE pcm card longname LH Labs Geek Out HD Audio 1V5 at usb-ci_hdrc.1-1, high speed
[0000012] 0.017 TRACE pcm card mixername USB Mixer
[0000013] 0.017 TRACE pcm card components USB2522:0007
[0000014] 0.018 TRACE pcm card driver USB-Audio
[0000015] 0.018 TRACE pcm card usb id 2522:0007
[0000016] 0.018 TRACE [output/alsa] probing formats
[0000017] 0.019 TRACE [alsa] [hw:1,0] probing formats
[0000018] 0.019 TRACE [alsa] [hw:1,0] device supports channels range 2-2
[0000019] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 44100/16/1
[0000020] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 44100/24/1
[0000021] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 44100/32/1
[0000022] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 48000/16/1
[0000023] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 48000/24/1
[0000024] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 48000/32/1
[0000025] 0.019 TRACE [alsa] [hw:1,0] supports PCM format 88200/16/1
[0000026] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 88200/24/1
[0000027] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 88200/32/1
[0000028] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 96000/16/1
[0000029] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 96000/24/1
[0000030] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 96000/32/1
[0000031] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 176400/16/1
[0000032] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 176400/24/1
[0000033] 0.020 TRACE [alsa] [hw:1,0] supports DSD format 2822400/1/1 (Encapsulated)
[0000034] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 176400/32/1
[0000035] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 192000/16/1
[0000036] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 192000/24/1
[0000037] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 192000/32/1
[0000038] 0.020 TRACE [alsa] [hw:1,0] supports PCM format 352800/16/1
[0000039] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 352800/24/1
[0000040] 0.021 TRACE [alsa] [hw:1,0] supports DSD format 5644800/1/1 (Encapsulated)
[0000041] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 352800/32/1
[0000042] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 384000/16/1
[0000043] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 384000/24/1
[0000044] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 384000/32/1
[0000045] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 44100/16/2
[0000046] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 44100/24/2
[0000047] 0.021 TRACE [alsa] [hw:1,0] supports PCM format 44100/32/2
[0000048] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 48000/16/2
[0000049] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 48000/24/2
[0000050] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 48000/32/2
[0000051] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 88200/16/2
[0000052] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 88200/24/2
[0000053] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 88200/32/2
[0000054] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 96000/16/2
[0000055] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 96000/24/2
[0000056] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 96000/32/2
[0000057] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 176400/16/2
[0000058] 0.022 TRACE [alsa] [hw:1,0] supports PCM format 176400/24/2
[0000059] 0.022 TRACE [alsa] [hw:1,0] supports DSD format 2822400/1/2 (Encapsulated)
[0000060] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 176400/32/2
[0000061] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 192000/16/2
[0000062] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 192000/24/2
[0000063] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 192000/32/2
[0000064] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 352800/16/2
[0000065] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 352800/24/2
[0000066] 0.023 TRACE [alsa] [hw:1,0] supports DSD format 5644800/1/2 (Encapsulated)
[0000067] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 352800/32/2
[0000068] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 384000/16/2
[0000069] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 384000/24/2
[0000070] 0.023 TRACE [alsa] [hw:1,0] supports PCM format 384000/32/2
[0000071] 0.024 TRACE [output/alsa] initialized
[0000072] 0.024 INFO [volume/alsa] initializing
[0000073] 0.024 TRACE [volume/alsa] [hw:1] Settings
[0000074] 0.024 TRACE [volume/alsa] [hw:1] mixer index: 0
[0000075] 0.027 ERROR [volume/alsa] searching for volume control element
[0000076] 0.027 TRACE [volume/alsa] card has element 0, LH Labs Clock Selector
[0000077] 0.027 TRACE [volume/alsa] (using this mixer element)
[0000078] 0.027 TRACE [volume/alsa] card has element 1, LH Labs Clock Selector
[0000079] 0.027 TRACE [volume/alsa] (skipping: element doesn’t match ‘index’ from JSON configuration)
[0000080] 0.027 ERROR [volume/alsa] searching for mute element
[0000081] 0.027 TRACE [volume/alsa] card has element 0, LH Labs Clock Selector
[0000082] 0.027 TRACE [volume/alsa] (using this mixer element)
[0000083] 0.027 TRACE [volume/alsa] card has element 1, LH Labs Clock Selector
[0000084] 0.027 TRACE [volume/alsa] (skipping: element doesn’t match ‘index’ from JSON configuration)
[0000085] 0.036 TRACE [volume/alsa] read values: min=0.000000, max=100.000000, value=100.000000, mute=0
[0000086] 0.036 TRACE [volume/alsa] initialized min_volume=0 max_volume=0 volume=0 mute=0
[0000087] 0.036 TRACE [watch/alsa] initializing watch device=hw:1 exit_on_lost=1
[0000088] 0.037 TRACE [watch/alsa] initialized
[0000089] 0.037 TRACE [info] inserting unique_id -> b31397ac-8538-4a25-b892-5b9e397ea8f6
[0000090] 0.037 TRACE [info] inserting vendor -> Sonore
[0000091] 0.037 TRACE [info] inserting output_name -> USB DAC
[0000092] 0.037 TRACE [info] inserting serial -> 00BC81
[0000093] 0.037 TRACE [info] inserting model -> Sonicorbiter SE
[0000094] 0.037 TRACE [info] inserting version -> 1.0.15
[0000095] 0.037 INFO [server] listening on port 51154
[0000096] 0.038 INFO [discovery] unicast socket is bound to 0.0.0.0:9644
[0000097] 0.038 INFO [discovery] multicast socket is bound to 0.0.0.0:11043
[0000098] 0.038 TRACE [device] announcing DiscoveryMessage[type=QUERY, transactionid=BD03CE0F-C8CC-00D5-B53E-79E0CCE8007E, Data={ “unique_id”: “b31397ac-8538-4a25-b892-5b9e397ea8f6”, “raat_version”: “1.0.15”, “vendor”: “Sonore”, “protocol_version”: “3”, “serial”: “00BC81”, “output_name”: “USB DAC”, “version”: “1.0.15”, “model”: “Sonicorbiter SE”, “service_id”: “5e2042ad-9bc5-4508-be92-ff68f19bdc93”, “tcp_port”: “51154”, } ]
[0000099] 24.420 TRACE [server] [192.168.7.67:20646] accepted connection
[0000100] 24.444 TRACE [session] [192.168.7.67:20646] starting
[0000101] 24.444 TRACE [session] [192.168.7.67:20646] [internal] executing lua script
[0000102] 24.450 TRACE [session] [192.168.7.67:20646] [internal] executing lua script
[0000103] 24.450 TRACE [session] [192.168.7.67:20646] created
05/22/2016 00:47:22 - ------------------------------------------------------------
05/22/2016 00:47:22 - aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SPDIF [Integrated SPDIF], device 0: S/PDIF PCM snd-soc-dummy-dai-0 []
Subdevices: 1/1
Subdevice #0: subdevice #0
card 1: G1V5 [Geek Out HD Audio 1V5], device 0: USB Audio [USB Audio]
Subdevices: 1/1
Subdevice #0: subdevice #0

I have often blamed wifi, but here I have to apologize, not the fault of wifi. I wired the NUC and the SonicOrbiter (and the MicroRendu and the 818) and Roon still doesn’t see the SOSE/GeekOut. But Roon sees all other devices, including others on wifi. And SonicOrbiter.com sees the SOSE. And the SOSE sees the Geek Out.

Have rebooted and powercycled the SOSE, and plugged the Geek in before and after the SOSE power since I have previously had boot sequence issues with the Geek drivers.

The log trace from Roon remains as above. I notice that the SOSE is on east coast time while I am in Seattle, but so is the MicroRendu.

Any ideas? @agillis? @Brian?

If you start the Roon Core software, does it come re-appear?

Duh. That took care of it. I had rebooted everything else in the house, but didn’t think of the core. Probably because it is in a different room :slight_smile: .

So I was being stupid. I was lead into networking diagnostics because I was making unrelated changes to the networked. Possible that those network interruptions triggered a hang up in Roon Core?

Nonetheless, this illustrates the complexity concerns I talk about. Uncountable settings, the only error mode is crickets, and remediation by power cycling everything in sight. Like jiggling the handle of the toilet.

We need fewer boxes – RoonReady DACs, John Darko’s “superintegrated”. The Small Green Computer and Sonore boxes have very few settings. Eero has none. We are making progress. But still a ways to go.

Thanks, Brian.

I completely agree! With the sonicTransporter AP and a microRendu you have only two boxes and everything is plug and play.

I have Andrews sonic transporter ap audiophile version and the redu combo meal. This thing is built like a tank. I have many McIntosh pieces and this baby puts them to shame. Highly recommend for anyone on the fence

@brian @agillis Update: mixed success. I rebooted the core as Brian suggested, that made the SOSE appear as a zone, and I declared victory and went out to dinner. But late that evening, I tried playing music, and I got the behavior that others have mentioned in other threads: the system starts playing a track, immediately stops, moves to the next one, immediately stops, and walks through the whole album in 5 - 10 seconds without playing anything. Happened the same way with both Tidal and SSD content. The next day, I did some further troubleshooting of network (my bête noire) without success, and then I powercycled everything in sight, and it solved the problem.

Ok, solved. But this is really not a satisfactory situation. My problems are apparently not unique (my extraneous complications are). I think we need some root cause analysis of both the skip-and-don’t-play problem and the reboot-core requirement.

I stand by the principle of fewer boxes and fewer knobs, it is the only solution. But one thing it does is isolate and shine a light on foundational fragility.

Yeah, agreed. This sounds like a bug. The trick will be figuring out how to make it reproducible/investigable–it’s in that awkward space where it shows up periodically in a population, but happens to individuals with relatively low frequency.

@mike, @vova, anything we can do to collate reports of this sort of thing and look at broad patterns would be useful.