@support, can you take a look at my logs from my sonicTranporter i9.
I haven’t completed a db backup since 12/23/21.
Regards,
Larry
@support, can you take a look at my logs from my sonicTranporter i9.
I haven’t completed a db backup since 12/23/21.
Regards,
Larry
Hey @seaharp1 , we’ll need a bit more detail to help you with this issue you’re experiencing. Would you mind filling out the support template below? You can copy and paste it in your reply, thanks!
Include your operating system and machine info (Model, CPU, RAM).
Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Tell us how large your music library is, eg. “30,000 tracks”.
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
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