Hi. Thanks in advance for any help. Problem: Roon on my iPad or MacBook Pro, the Audio ‘tab’ does not list my Sonore ultraRendu as a networked device. In Roon, I have tried clicking on ‘configure’ on the ‘Setup’ tab / Configure Roon OS Device…just spins ‘searching for devices’. Never finds any Roon devices. I have tried restarting both the sonic transporter (runs Roon Core) and the ultraRendu 2-3 times. I turned my firewall off and restarted my MacBook Pro.
The SonicOrbiter IP address shows the ultraRendu on my network and Roon Ready is shown as "Active’ with green badge. System is: Sonic Transporter i5, Sonore ultraRendu, KEF LS50W active speakers.
The speakers were on, but doubt the ‘pc’ input was selected. I’m using that usb ‘pc’ input on the KEF’s for the uRendu. Will try your suggestion tonight. I was thinking, the connection between the ultraRendu and speakers would be irrelevant to Roon recognizing the uRendu (network player), but hey…I’m open to anything to get this working!
Hi @James_Duffy ----- Thank you for the report. Touching base to confirm that I saw your PM addressed to me.
Moving forward, have you tired the suggestion made by philr yet? Just curious if this yielded any changes in results. Please confirm. Furthermore, may I very kindly ask you to please provide me with the following:
I saw you mentioned that you have disabled the firewall off on the MacBoo Pro Any active antivirus applications, by chance? if so, could you please disable as well.
Looks like there was a firmware update for the LS50Ws in May, please verify that the speakers are up to date. Taken from Kef’s website:
Go to SonicOrbiter.com and enter the ultraRendu to manage it. See if your DAC is listed in Apps / DAC diagnostics? If the DAC is not listed you may have to remove and reconnect the USB cable, then refresh the page. If your DAC is still not listed try power cycling the DAC followed by power cycling the ultraRendu cable and then go to Apps / DAC Diagnostics.
Looking through the comments under this DAR review there is reference to a power off function and possibly to the speakers changing power status according to the presence of a signal.
@James_Duffy, in the KEF software app is there any facility to defeat power management ? If so, could you see if that makes a difference to USB detection by the ultraRendu and consequent detection of the ultraRendu by Roon ?
Jesus…just so you know…Before posting here, I mentioned the issue with the usb connector in my first email to Small Green Computer’s Andrew Willis. It didn’t “raise a red flag” at the time with Andrew, and I followed Andrew’s suggestions…thus my seeking other solutions as well. I’m returning the uRendu to Small Green Computer to repair the usb connector via Andrew’s instructions. Nothing will make me happier than if the problem is due to my stupidity in damaging the connector.
Just an update…customer service from Small Green Computer has been STELLAR. (due to me breaking the USB connector) … Received replacement ultraRendu, set up with Roon was completed in 5 minutes and the sound is outstanding. Huge thanks to Andrew and Jesus at Small Green Computer.