SonicTransporter not found

[Gordon_Borges]

Roon Server Machine

SonicTransporter i7

Networking Gear & Setup Details

Synology 1618+
Nether Orbi Rbr850 and satellite

Connected Audio Devices

KEF ls60 and ls50 II and KEF 92 subs pair

Number of Tracks in Library

100k+

Description of Issue

All was perfect and all played nicely with each other. I moved. I kept all the same equipment. iPhone and iPad recognize SonicTransperter and work, no problem. Mac Mini, however only shows the Mac as Roon OS. Further, on my Mac, Sonictransporter lists 0 Sonictransporters found on network. When I check router, it shows ST and 192.168.1.23 address.

I am hesitant to uninstall and reinstall Room on Mac Mini in case it will have to remount/reindex all. Why can’t the sonictransporter find my unit on its own control panel?

Any thoughts?

Thanks,
Gordon

[benjamin]

Hi @Gordon_Borges,

Thanks for writing in, it’s good to see you on the community again!

Before anything else, I’d recommend updating your versions of Roon on your Mac - it looks like you’re running version 1496, with the latest update being 1528.

@Gordon_Borges

I am hesitant to uninstall and reinstall Room on Mac Mini in case it will have to remount/reindex all.

Since your Roon Server is on the SonicTransporter, reinstalling Roon on your Mac won’t change anything. If you have any recent backups available, you can always restore from a saved backup as well.

Let me know if updating Roon helps you establish a connection!