When the Sonos disappears from Roon it is always still 100% available via Sonos app. The play 5 inside Roon is also the only thing on the network that falls over. This is on a network with 10 wired and 9 wifi devices connected.
Network setup is same as pre Roon 1.8. Used to have 5 Sonos devices still at that point and all were 100% stable inside Roon. Started to fall apart after 1.8 release. It did get fixed for a number of months after reassigning IP address for Sonos devices but then after another Roon update it fell apart again and the old fixes no longer worked. I sold all my remaining Sonos except for one play 5 and that one is fine via Airplay for my needs.
I’m only really posting to see if Roon can relate my experience and logs to others suffering the same issue who may need non airplay Sonos stability in Roon like it used to be pre 1.8
I know Roon have not been able to recreate the issue, but the issue is real, is affecting a number of users. It all started after 1.8 rollout and still remains today.
Lewis yes it came through on one of the beta tests for a particular build of 1.8 (there were multiple release’s in 1.8 lifetime)
I previously had 3 years without any issue until that first build and within 4 hours all my Sonos device’s were gone (restart Core would bring them back)
I think I was the only person on the beta to have the issue and I sent copious amounts of logs to Roon at the time who could see the disappearance but not reproduce.
We came up with way’s to partly mitigate it between us all, such as DHCP reservations, moving off SonosNet, Unplugging Ethernet and for some that worked and for others not.
I explained my recent getting it working again in a previous post but it is finally working for me now reliably after over a year with unusable Roon in multiple rooms without leaving a spare modern Sonos that can be used via Airplay.
But it relies on the fact that the devices have Airplay enabled.
I installed Roon on my old Nuc after installing Ubuntu and got the same issues, then I sold it as it was getting no use.
I originally described it to support as a Roon discovery bug. As it looks like as Roon is constantly looking for devices, it just decides the Sonos are no longer where it thought they were and just drops them all and cannot find them again (until a restart). At the same time there was an issue with Meridian user’s who complained about exactly the same thing happening.
The problem now is I have got rid of the problem and I really don’t want it back
Can I please add a note for support that my roon setup also does this. We have three sonos devices, an ikea sonos lamp, a sonos play 1, and a roam. If left alone, both the roam and play drop off roon and simply cannot be found until you go into the sonos app and wake them up.
For some reason the ikea lamp remains connected always.
It’s not a network issue or a signal issue. I run an enterprise grade Cisco meraki network with access points all over the house. The sonos 1 is within 2m of an access point and once found by roon, will play music indefinitely.
It’s an issue that is starting to become very annoying for us. Would appreciate if roon could suggest when they plan to have this fixed?
You poor suffering people. I only just had this problem returning from vacation today and already it is REALLY annoying. Can’t believe it’s been ongoing for 15 months. I can’t even see my Sonos devices in Airplay. My Roam was the only unaffected device.
What’s funny is, I used to LOVE Roon because it always had an unbreakable connection to the Sonos devices, even when the Sonos app forgot about them and couldn’t find them.
I haven’t done anything apart from apply the regular Roon updates.
I only re-enabled Sonos streaming for the Play 5 after noticing the couple of posts above by other users reporting new stability.
This reconfirms to me that the root cause is not a home networking issue.