Sonos devices - Can't connect

[John_Childress]

same for me… I’m so glad I didn’t buy the lifetime license… It used to work fine/perfect with my sonos setup, but after 1.8 I can’t connect to them at all…

[noris]

Hello @John_Childress ,

Welcome to the forum! So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Please also provide answers to these questions which focus on this specific issue:

Network

• Router brand and model
• If switches are installed then brand and model(s)
• Information on any other network devices (wi-fi extenders, powerline, etc)
• Basic description on how these devices are connected to each other

Issue Description

• Are there any specific actions which always seem to result in a device disappearing?
• Is there a pattern to when devices disappear?
• How do you get a device to reappear (Reboot device? Core? Network?)
• Do the devices ever reappear on their own?
• Do the devices disappear when playback is active or only when idle?
• If the device is still visible via Airplay can you initiate playback to it using airplay (from Roon or another device)?
• Can you please note the exact local time + date + track (if playing music) when this issue appears, access your Roon logs by using these instructions and upload a set here?

https://workdrive.zohoexternal.com/collection/8i5239cc05950ac07456889838d9319545a82/external

Thank you.