Sonos Play1: music interruption!

Hello
i have an issue that appears recently with my Sonos Play1.
The music can play but suddendly stops for 3 seconds before playing again.

For Sonos owners, do you experience that?

Yes; that has happened to me. It is almost always a network issue (especially signal interference). Try changing the channel through your Sonos app to a different one and experiment. My Sonos app only has three channel options, 1, 6, or 11. I discovered my channel 6 had all kinds of interferences, which caused regular drop outs. When I switched to channel 11 it resolved my issue.

Thanks but i test with Ethernet and same issus :frowning:

Hello @ExitMusic ,

Thanks for reaching out with your message! For us to be able to better assist you, can we kindly ask that you resubmit a proper support ticket by filling out the questionnaire using the below link?

Please select the option that best matches your specific issue type, as this form was created to help diagnose issues while gathering information and it will allow the support team to be able to best assist with your specific issue type. Thank you!

https://account.roon.app/en/contact/new-ts-request

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