Sonos speakers cannot connect through Roon (ref#1KEATA)

[Clint_Hutzulak (Clint H)]

What best describes your playback issue?

· My DAC, streamer, or speaker doesn't appear as a Zone in Roon

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· WiFi

Which network audio protocol is the Zone using with Roon?

· Sonos

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

Since you are using a network connection to the device, please ensure that your RoonServer is on the same subnet as the device

· My devices are on a single subnet but is not visible to Roon

Do you have a complex network setup?

· Both the device and RoonServer are connecting to a *single router*

Try to disable any additional networking interfaces on your RoonServer machine.

· Disabling network interfaces had no change in behavior

Check to make sure RoonReady mode is selected on the device.

· I've checked this and the issue remains

If the device has multiple output options, do the other options work as expected?

· Multiple output types are affected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· Two or three weeks ago

What are the make and model of the affected audio device(s) and the connection type?

· Sonos Move, older Sonos Bridge and Amp

Describe the issue

Sonos speakers no longer connect via Roon

Describe your network setup

Rogers Arris cable modem, connected via Ethernet to Mac mini

[Clint_Hutzulak (Clint H)]

In my Mac’s firewall settings, I clicked to add Roon as indicated in the instructions in the FAQ: Adding Roon as a Firewall Exception. However, Roonbridge does not get added, and I cannot see a way to add it as a firewall exception. (RAATServer, Roon.app and Roonappliance.app were automatically added.)

[benjamin]

Hey @Clint_Hutzulak,

Since you’re running Roon on a Mac with Sequoia, can you please navigate to macOS System Settings > Privacy & Security > Local Network , and make sure Roon is allowed. If it is already enabled, toggle it off and on again. Then reboot your Mac, and see if the same issue persists.

Thank you!

[Clint_Hutzulak (Clint H)]

Thanks Benjamin!