SoTM SMS200 with Tidal problem

Support
1

Hi,

My Devialet was feed by QNAP USB with Roon before,I have just purchased SoTM SMS-200 yesterday, sound quality is improved alot, however, I have experience song from TIDAL is not able to play immediately, it loads very long time, over 2mins or no response sometimes, but sometimes is ok. It is happened only with the SoTM SMS-200. Any ideas to solve this issue ? It is very annoying…

IMG_8042.PNG720×1280 418 KB

IMG_8033.PNG1242×2208 381 KB

IMG_8039.JPG1632×1224 512 KB

2

Song from my own library has no any problem.:slight_smile:

3

Did you resolve issue playing Tidal files?