Specific album on Tidal crashes Roon app when played (ref#2M867M)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Streaming tracks greyed out or unavailable

Tell us what's going on

· There is an album on Tidal that crashes the app when I try to play it. I can search for it, and it appears, but I can't add it to my library even though it's already there on Tidal, where everything is fine with this album. This is it: https://tidal.com/browse/album/482282162?u

Tell us about your home network

· Network is fine

2

Hello @Bernard_G,

Thank you for reaching out to Roon Support.

To help us better understand the issue, could you please clarify what you mean by the app crashing? Specifically:

  • Does the Roon app close completely or restart when you try to play this album?
  • Are you seeing any error message before or after the crash?
3

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