Hello @DJD,
Thanks for contacting support, I’d be happy to assist you here. To start, may I kindly ask that you provide a bit more information on your current setup using this link as a guide? After you have done so, can you please also answer the following:
• Have you updated to the newest 1.5 Core release on your computer? If not, I highly recommend doing that first.
• Is the spinner appearing when you use any other large programs or only when you are using Roon?
• Is it possible you have recently installed any programs that could impact the performance of Roon?
• Has the collection size for the music changed recently? Either with local music, or music added to your collection from TIDAL?
• If you quit other running applications, is Roon more responsive?
• Is your Macbook using a normal spinning harddisk or does it have an SSD?
Please let me know when possible.
Thanks,
Noris