A guy wrote an interesting and incendiary piece on Huffpost, and then it got pulled, and then people speculate about censorship.
His thesis was, “Spotify’s in trouble because Spotify doesn’t know what their product is. It’s astonishing. But it’s absolutely true. I know, because they told me so.”
A Swedish research within Digital humanities called “Streaming heritage” about streaming in general and Spotify more specifically, is starting to get published in various forms. They are also noting the difficulty of pinning down what kind of commodity a business like Spotify are selling as their own statements about this is constantly changing ad has done so over the years.
After one of the researchers reminded the business press that Spotify in the beginning of its journey started out by streaming music they had acquired through piracy (I remember that I in 2008 listened to music from one of my favorite groups that were only released on Cassette and Vinyl in limited numbers), the company pressured the funders of the research project to withdraw the funding, claiming unethical research methods. Of course they failed but anyway. https://computersweden.idg.se/2.2683/1.690166/spotify-forsokte-stoppa-forskning