Is the affected network Zone connected with Ethernet or WiFi?
· WiFi
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Both streaming and local* *library* music are affected.
Do you encounter any playback errors with the "System Output" Zone?
· The System Output has the same problem as my other Zone.
Do you have a complex network setup?
· Both the device and RoonServer are connecting to a *single router*
Please try rebooting your router.
· No, I'm still having trouble
Do you have an approximate timestamp of when the issue last occurred?
· Pssadenads. To whom It may concern full album
What are the make and model of the affected audio device(s) and the connection type?
· Sq Transporter
Describe the issue
Squeezebox Transporter starts playing after two-three seconds from play action and stops constantly, no matter Tidal or local files. Lots or connectivity issues and símptomes even does not connect to Server
Describe your network setup
Router NAS and Sa Transporter. Cable to nas and wifi to router (30 cm away)
mjw
(Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)
2
If the network is as you describe, you are using Wi-Fi between router and NAS. Is this correct?
Ideally, always use an Ethernet between router, Roon server / NAS, and the streamer. If possible, temporarily test using a long Ethernet cable to help identify the cause.
Unfortunately, we could not automatically retrieve the analytics report data, so could you please manually take logs from the Roon Server and upload them here so we could analyze them:
Paste
You can find instruction on how to find logs here:
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From your description we could not clearly understand your network topology, so we would like to ask you , if possible, to simplify your network for test purposes. Please connect your Roon Server machine directly to the router via cable, bypassing the netgear, if you have any, and so do for the audio endpoint, if it is not wired .
Let us know please whether it is possible and helpful.
Failure seems to be related only to Transporter, as my Squeezebox Touch and Marantz M-CR610 can handle a 24 bits / 96 kHz files but Transporter cannot manage