SSD in Roon ROCK issue

Support
1

Core Machine (Operating system/System info/Roon build number)

Intel NUC 8i3
Samsung 860 QVO SSD

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue

My system has a peculiar issue. I can see the HD and use it when I use it as a USB drive connected with a SATA to USB cable.

However, when I plug it into my NUC internally connecting it to the SATA data and power the Roon software can’t see it as a library drive. I can see it if I go into the BIOS as a drive in the BIOS options. So I know the drive it getting power and connectivity.

Any thoughts as to why I can’t see the drive when I internally mount it but can when I use it eternally via USB? Any help is greatly appreciated

2

Roon ROCK is requesting drive to be formated by ROCK prior to be used. You can do this using ROCK web administration interface.
ATTENTION: All data/music on your drive will be lost!

2 Likes
3

Thank you @DanielAvasilichioaei for sharing that! It is incredibly helpful.

@John_Purtill,

Thank you for sharing what was going on and for your patience while we got a chance to reply. I’m sorry it’s been this long… :pleading_face:

Did you get a chance to format your drive for your ROCK?