Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Dual-Band 802.11-AC Router
iMac on WiFi
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Router ->Stack Audio Link II USB -> Topping D90 DAC -> NAD C658
Router -> NAD C65/Bluesound
WiFi -> Bluesound Node 2i
Description Of Issue
I recently got the Stack Audio Link II. Roon recognized it with no problem. I changed preamps today, and now I can no longer see my Link II. It was playing moments before the change. I can see the Link II on my network but Roon no longer sees it. I can see my 2 Bluesound devices but not the Link II. I tried rebooting the Link and Roon but no change. Any suggestions.
I suggest you wait for a reply from @support and get ready to supply evidence of your active device to hopefully satisfy the developer status needed to get you back up.
I got in touch with Stack Audio. They said to put the USB out power switch in the on (down) position. I did and it worked. Strange that it worked in the off position previously.