Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/)
Stack Audio Link into Chord Qutest
Description Of Issue
On both the Roon Partners page and on Stack Audio’s website it shows the Link as Certified Roon Ready yet I have a message under Settings/Audio that the Link is Uncertified.
The link has up to date software version 2.072 and I am running the latest Roon release.
I have a LinkII with with software version 2.070 and it appears as “Stack Audio Link” and apparently is certified. I’d write Stack and also flag @support here. Sounds like some sort of bug to me.
After further investigation, we have been informed that the device is certified by the name that is submitted to Roon. As we have changed the display name of the Link platform in our latest software update, we have triggered this response on Roon.
We apologise for the the uncertainty, this issue will be fixed shortly and we would like to reiterate that the Link II is still a certified Roon Ready device!
Hi Dylan,
I am having a similar issue trying to connect Roon Nucleus to my new SA Link 2… It is connected to network switch by ethernet and PS Audio DAC/preamp (Stellar Gain Cell DAC) by USB but is not visible as an audio zone in Roon… I tried the steps you laid out above, but the Link is still not found. Do you have any other advice?? Thanks
Ok. If not already done so power everything down and then bring back up. Also check the Link and make sure you have only 2 blue leds lit. If you have 3 you may have accidentally pressed the USB detox which may result in Roon not recognising the Link in audio settings. Hope this helps.
As discussed via email. It should work perfectly with your Stella DAC. We are going to try it on another Stella DAC as a process of elimination. I am contacting PS audio to see if they can offer any further assistance.