Start Radio feature not working since today (ref#KKXWKD)

[Gigatoaster]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Start Radio not working since today

Describe your network setup

Restarted router, unplugged everything

[Gigatoaster]

Adding more info:

• Started the new qobuz trial yesterday
• Nothing is happening for a minute then a message “nothing similar” appears then “playing radio” but nothing is playing
• Tried with different artists, same issue

[vadim]

Hello @Gigatoaster,

Thank you for reaching out to Roon Support!

Could you please try temporarily disabling your Qobuz account by navigating to:
Roon → Settings → Services → Qobuz → Edit → Disable, and then try again?

Let us know if the issue persists after this step.

[Gigatoaster]

Issue solved by itself after 2 hours.