"Start your subscription" keep there forever after login

Roon core installed in my Win10 is not working. It shows the screen of “Start Your Subscription” and stay the same, doing nothing for over 24 hours.

iPad with Roon Remote installed could discover the Win10 core but showing the same “Start Your Subscription” screen after connecting to it.

Problem stay the same after firewall disabled on Win10 PC.

Install Roon Core on another Win10 PC but the same problem happened.

Any idea what’s the problem?

What happens if you click ‘go back’ at the top left?


Thanks for the reply!

click “go back” will go back to previous login screen.

What about you logint at Account - Roon Labs? Is there an active subscription listed for you?

1 Like

got it! many thanks!

1 Like

Welcome to our Roon Community @Copy_Cat ! :wave:

I’m happy to see that @BlackJack was able to get you going! You’ll find a lot of knowledgeable people around here if you ever run into a snag.

Enjoy the music! :loud_sound: