Roon Core Machine
Networking Gear & Setup Details
Connected Audio Devices
Number of Tracks in Library
Description of Issue
Hi support I have reported this issue before but got no reply that I was ever notified about. Andorid remote whilst scrolling starts to have gaps where images should be, it changes on size dependant on scrolling. It always starts to happen after scrolling up and down a bit. It been doing this for ages and isn’t a great experience.
Video of behaviour.
Thank you for reaching out to us with your question. My apologies for the delayed response and for your wait. We’ve made some recent changes to the support team structure and some reports have experienced a longer response time than usual.
Since some time has passed I wanted to touch base to get your current status. If you’re still experiencing this problem on the newest Roon build (970) and need assistance please let us know. We’ll be watching for your reply and get back in touch as quickly as we can. Thanks!
Nothings changes same behaviour is evident.
Takes a few secs to create the issue.
Only does it on albums view Tidal and Qobuz sections it doesn’t do it.
Thanks for letting me know @CrystalGipsy,
We’re currently tracking all scrolling issues and having our QA + Dev team continue to dig into things further to find a solution to the root cause. I don’t have a direct solution yet, but rest assured our team is looking into this further, and the minute I get an update, I will let you know
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