· Music won’t play or issues with my library
· Streaming tracks greyed out or unavailable
· It says one of the storage rooms has gone offline. I couldn't find any help from the previous posts.
· ROON
Hi @library,
Thank you for your post.
Diagnostics indicate that you have a large number of separate network shares configured in your Watched Folders that point to the same location. These appear to be enumerated at a genre level (ie. a dedicated Watched Folder per genre). Are they all disconnected/missing?
Can you please share a screenshot of your Settings → Storage page in Roon?
Try readding the network share using the IP address instead of the hostname.
Are you able to access these files on the network share outside of Roon, like a file explorer?
We’ll watch for your reply and proceed from there.
Hi @library,
Have you had a chance to try re-adding the share with the IP address instead of the hostname, and to confirm whether those files are reachable outside of Roon in a file explorer? We’d also still like to see a screenshot of your Settings → Storage page, since the diagnostics showed several Watched Folders pointing to the same location at a genre level. If you can send that over and let us know what you’re seeing, we can take the next step.
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