Strange Mac client behaviour

[Gav_Reid]

Hello, first post and I couldn’t find anything to in the search so apologies if this has been covered before.

Also this is not a new thing, this has been happening for a while (since I started to use Roon and persists across many versions )and it’s just now got to the stage of annoying me. I have multiple Macs on the same Wi-Fi network with the latest version of the Roon app. When I enable system output on one , the other client thinks it’s the same resource.

I am recreate this very easily. I can simply rename the system output to one and it automatically jumps to the same name on the other client.

they are seperate computers in separate locations, yet the app thinks they are the same

[mjw (See you in the major leagues, Jack.)]

Welcome to the Roon community, @Gav_Reid.

I suspect you built each Mac using Time Machine. This would copy a unique ID onto each machine.

The solution is to completely remove Roon from those machines, and install using the official installer.

Please use these instructions, but first, create a backup of your Roon database using the Roon app.

New MacBook does not find Roon Core

Hi Eldar. Sorry to hear you’re experiencing these issues. If you haven’t yet, please try the following steps on your new MacBook Pro. In your Applications folder, move the Roon app to the trash Click anywhere on your desktop and on the menu bar it should say Finder On your keyboard, hold down the option key and then on the menu bar click Go Click on where it says Library In the Library window that opens select the Roon folder and RAATServer folder - move both folders to the trash …

It is recommended to exclude Roon from Time Machine backups.

[Gav_Reid]

Interesting idea, but unfortunately, no, they were built entirely independently. One was built by me, the other is a corporately owned and controlled laptop With a separate Apple ID, I’ll note.
Neither have time machine run on them because I don’t trust it anymore (ARQ backup for the win)

server is linux based so not loosing anything on a rebuilt, will try

[Gav_Reid]

ok so prior installations were done via brew (brew install roon)

Followed the instructions to remove the .app then the two library directories (and empty trash) and then downloaded the app from the website and manually installed

inky (first Mac) - ran the app , connected to roon server , configured core audio with name Inky

Mac two - ran the app , connected to roon server , went to audio and its already configured with inky under the heading this Mac !

so problem persists .

Mac two displays :

[mjw (See you in the major leagues, Jack.)]

Okay, some has definately gone awry as the audio devices on This Mac should only list local hardware. You appear to have three systems listed, including two Dell monitors.

The only thing I can think of is that Brew will install Roon in a different location to the official package. However, that doesn’t explain why audio devices from other machines are listed on the local machine.

I think it would be best if you open a Support request, so Roon Technical Support may determine what is happening.

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

Your responses will create a ticket in Roon Lab’s support tracking system and auto-generate a Community thread in the appropriate section.

Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.