Streaming Qobuz

Support
1

Roon Core Machine

Apple Mac

Networking Gear & Setup Details

WiFi

Connected Audio Devices

Mark Levinson integrated amp interconnected to Apple Mac via Roon software

Number of Tracks in Library

Streaming

Description of Issue

Every selected song pauses after 45 to 90 seconds without any input

2

Hello @Kenneth_West,

Thanks so much for getting in touch and sharing this. We’re sorry about the trouble.

As a test, could you please select System Output as a zone and stream music from Qobuz? Does the song still pause?

3

Yes, switching the zone has effected no change. All songs continue to stop between one and two minutes on Qobuz.

4

Hi @Kenneth_West.

Can you give us some more information about your setup? What are the Specs for the Mac? What kind of router are you using? Are you able to try using an Ethernet connection? As we note in our Networking Guide, we always recommend an Ethernet connection whenever possible and it’ll be a great test.

You can also try lowering the streaming quality of Qobuz by going to Settings > Services — Does that result in any change?

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