Streaming service tracks skip

[Andrew_Lightman]

I have the same problem after installing 1.7. Happens with streaming services both Tidal and Qobuz.

[Andrew_Lightman]

I am running Roon core on i7 windows laptop to the Bridge on a PS Audio DirectStream SR. I have experienced the problem repeatedly streaming on Qobuz and Tidal.

[dylan (Dylan Caudill)]

Hi @Andrew_Lightman,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

If you play to System Output without DSP is there any change?

[mike (Mike Fass)]

Hey @Andrew_Lightman,

We just released Build 505 with some changes that we think will help here. Can you give it a shot and let us know how it goes?

More details are here:

Roon 1.7 (Build 505) Is Live!

Hi all, Thanks everyone for all the kind words and great feedback about Roon 1.7! The last 5 days have been the busiest ever on the Community Site, and we’ve been tracking a few issues that we wanted to try and address before the holiday here in the States. We know that some of you have been having problems streaming Qobuz and TIDAL reliably since Roon 1.7 launched. While we have been unable to reliably reproduce this problem in-house, we undertook a thorough investigation, audited the code i…

Thanks!

[Andrew_Lightman]

Support solved my problem. I just had to log out and log back in to my streaming services and the issue disappeared.