So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Can you share a screenshot of Device Setup for this device in Roon?
but?
There was a firmware update in December. Yours should be 1.069. Just in case wasn’t done.
I run the same box, but with a PreBox S2 Digital as DAC. Works flawless (apart from my struggle with an iOS app). If you want to compare settings, just shout