Streamsbox ultra issue 'refuses to connect to device'

Support
#1

Guys

I got a streambox ultra S2 and spent ages trying to get this configured but having issues now with roon.

I’m getting the message

Audio device refuses to switch to input to Roon

I’m at a lost what’s wrong ? I’ve set up the chord TT and roon has identified the streambox as an end point.

Any help please. Thanks.

#3

Hi @Adam_Hextall,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Can you share a screenshot of Device Setup for this device in Roon?

#4

Dylan

Now fixed. Sorted it and it seems that the streambox would t see the Hugo at all so had to force it.

I’m now going to try and swich it off and see if it remembers it. Thanks

#5

but?
There was a firmware update in December. Yours should be 1.069. Just in case wasn’t done.

I run the same box, but with a PreBox S2 Digital as DAC. Works flawless (apart from my struggle with an iOS app). If you want to compare settings, just shout

#6

Dylan

Would you happen to have all the settings for the streambox that I need to optimise with roon ? Keen to make sure everything is set correct.

There are a bunch of advanced settings in the software to configure potentially. Just for roon. Thanks

#7

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