Streamsbox ultra issue 'refuses to connect to device'

Hi @Adam_Hextall,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Can you share a screenshot of Device Setup for this device in Roon?