Hi @Pedro_Conde ----- Thank you for the report! The feedback is appreciated!
Moving forward, to help aide our evaluation of this issue you are experiencing may I very kindly ask you for the following:
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A brief but accurate description of your current setup using this link as a guide.
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Any issues accessing the mentioned backup location outside of the application?
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While it may seem elementary, since noticing this behavior have you tried power cycling your equipment (i.e core machine, storage location, etc)?
-Eric