Stuck in Login Loop with Roon on QNAP TS-453Be (ref#G3X27M)

[Mark_Bridges]

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon App is on my Computer. I have a music server (QNAP TS-453Be) that the Roon is connected to by an Intranet. I use to have no problem in this connection working. I am in a circle I try to log in but it just loops to trying to login again. I really dont know how else to describe it. I am never able to get into my Roon server

Describe your network setup

ATT Fiber modem Ethernet connected to the QNAP appliance. I also that Ethernet connection to my main computer in my office/bedroom. QNAP and computer have Static IP addresses. I also have a Apple phone that is connected to the ATT modem by Wifi.

[connor]

Hi @Mark_Bridges,

Login loops with Roon’s SSO most commonly arise from content blockers or corrupt cookies that have become cached in the browser.

In the browser you’re using to login, try disabling any adblockers you might have installed temporarily. I’d also clear cookies entirely and then try again.

Are you able to login to the Roon accounts page directly in the same browser outside Roon?

We’ll watch for your response. Thank you!