Stuttering/Jittering audio after update

Support
1

Core Machine (Operating system/System info/Roon build number)

Windows 10/ 32 GB Ram, wired ethernet / Roon 1.7 build 528

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Wired ethernet, connecting to Node 2I, also connected to wired ethernet.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Node 2i connected via ethernet.

Description Of Issue

I have given quite some time with the updates, hoping for an audio fix, but every time I play Tidal or any audio, there is jittering and audio stuttering. When I use the bluesound app directly from my laptop or any other device, there is no stuttering or jittering. This issue is making the software unusable ever since the new update.

3

Hello @Shon_Mohsin,

Have you reached out to the Bluesound support team regarding this issue?

There were no changes to how Roon communicates to Bluesound devices via Roon Ready streaming in the last few updates. Any changes must have been made on the BluOS software side of things.

-John

4

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