Subscription issue

This has nothing to do with the Primary Artists issue, but was not sure how to post this issue.

Tomorrow my trial ends. I want to use my local dealer to purchase the one year subscription, but I did not use them to begin the trial. I’m concerned that if I have the dealer purchase the subscription that I will be double charged tomorrow when the trial ends.

What is the proper procedure to avoid a double charge??

Thanks. Rich

This is a problem for @accounts. They will be in touch as soon as this reaches the head of their queue.

I have moved this post to its own thread and unlisted it as we do for all accounts related queries.

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Hey @Richard_Parks, it looks like you were able to make the purchase through your dealer – I just canceled the trial so you don’t get charged a second time. Thanks!

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