Support - Qobuz album not showing up in Roon search

[B_J]

Roon Core Machine

IMac
MacOS - Big Sur
3.7 GHz 6 Core Intel i5
40 GB RAM
20 GB is Almost always unused and machine is used by Roon alone 95% of the time.

Networking Gear & Setup Details

Deco 5G wifi 6
iMac using priority access Wifi 6 (5G)
Internet Speeds with Vodafone/ONE home-wireless 5G average 350-450 mbps

Connected Audio Devices

Only 1 USB Soldi State (not used by Roon)

• 1USB C Solid State Kingston 2TB (brand new, extremely fast) - all Roon music stored here
• ROON connection streamed to dedicated Mercury Audio Streamer connected by Ethernet

Number of Tracks in Library

Local 5,000 tracks
Watching 112,000 tracks

Description of Issue

Tried unsuccessfully to locate via search this Qobuz Album (see below):

http://open.qobuz.com/album/0002894786111

I can find it in Qobuz easily enough but to no avail in my Roon searches. The earlier Album’Decca Sound - the analogue years 1954-
1968 is easily discoverable and playable. But for some unknown reason I cannot for the life of me locate the successor Album ‘Decca Sound - the analogue years 1969-1980’

It doesn’t matter what search key words I use, none work. They work perfectly in Qobuz. Hence my logging a support request here.

Many thx. Appreciate any assistance you can offer

[Rugby (aka Daniel or Big Dan)]

I couldn’t find it by Roon search as you mention. However, I just started the Qobuz app, found it there and favorited it. After that it showed up in Roon.

[CrystalGipsy (Resisting the flow!)]

Oddly it does show up in tracks ! So you can get to it via that route.

@zenit @joel can you have a look at this one?

[zenit]

It seems that our search engine doesn’t contain the specific years for some reason. We’re investigating the issue, but for now, please try out what @Rugby suggested. Also, if you can, try adding it in your library and then search for it.

[B_J]

The album the others have discovered in Roon is incorrect. There are 2 Decca Analogue albums covering different years.

1st 1954-1968 is discoverable in Roon, it’s already in my library or was as in went into and all of my Qobuz albums have disappeared

2nd Decca Analogue is 1969-1980 - this is the album that is available in Qobuz but not Roon for some reason.

[B_J]

Update - all my Qobuz tracks are back. Phew. Roon just told me a bit late in the piece it was a Qobuz login error. Now that’s sorted everything is back, which is great

[CrystalGipsy (Resisting the flow!)]

We know I show underneath there is a track from the album you’re after. Click on that and you can get to it. But it does not come up in albums as Zenit has said bug in their algorithm.

[B_J]

Thank you, yes that worked, going via the track search results and adding the album that way. Many thx.

[B_J]

My apologies, that was my mistake. You absolutely correct you did say that. And I followed your suggestion, though a tad late, and it worked. So thanks again.

I so hope Roon fixes this search bug soon as this album still doesn’t show up in the albums search results and leaves me wondering how many other Qobuz albums aren’t showing up in my search results.