Synchronization issues with Qobuz library in Roon (ref#183I9T)

[Helmut_Lampmann]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

[Roon Labs Community] [Support] Synchronization issues with Qobuz library in Roon (ref#C1JC54) ich habe

Describe your network setup

I reported problems synchronizing the Qobuz playlists more than a week ago. Unfortunately, there is no successful solution to the problem to date, although a timely fix has been announced. In the meantime, I have also lost all Qobuz playlists and thus also all assignments of tags and bookmarks. All empty! What suggestions do you have for the solution and when can I expect it? I am absolutely dissatisfied with the current situation, a meaningful use of the program is currently impossible for me! [Roon Labs Community] [Support] Synchronization issues with Qobuz library in Roon (ref#C1JC54

[mjw (Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)]

@Helmut_Lampmann

… although a timely fix has been announced.

The fix is currently in Early Access, and should be released to production soon.

Updates will be published in this pinned topic.

Qobuz Playlists Unavailable in Roon [Fix in EarlyAccess]

Hi everyone, Qobuz and Roon are aware of an issue affecting Qobuz playlists in Roon and are working together to resolve it. What’s happening: Navigating to Roon → Qobuz → Playlists shows an empty page. Navigating to Roon → Playlists → Qobuz Playlists displays some Qobuz playlists, but might not display recently created Qobuz playlists. Navigating to Roon → Qobuz → New Releases may intermittently show a red error message, even if the page loads. Playlists created within Roon that include Qob…

[Helmut_Lampmann]

There may not only be problems with the playlists. I also have a problem with the albums: an album that has been running for approx. 2 weeks as Qobuz favorite for Roon is not marked as “not available”. In Qobuz “Favorite” is disabled. I then marked it as a “favorite” again. In Roon, the album is now included twice. The original album cannot be deleted because the files cannot be found. Cleaning up the library has no effect.