# Syncing Qobuz and Tidal Libraries to Roon **URL:** \ **Category:** Support\ **Created:** [July 7, 2023, 5:54am UTC](https://community.roonlabs.com/t/syncing-qobuz-and-tidal-libraries-to-roon/246760 "2023-07-07T05:54:24Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![anon77144803](https://community.roonlabs.com/letter_avatar/anon77144803/32/5_5575768a8748004e209b776fc1b2916d.png) [@anon77144803](https://community.roonlabs.com/u/anon77144803)\ **Post date:** [July 7, 2023, 7:06am UTC](https://community.roonlabs.com/t/syncing-qobuz-and-tidal-libraries-to-roon/246760/2 "2023-07-07T07:06:18Z")
Just tried this and it works for me, so maybe some local network issue for you that’s stopping possible connection. Can you access both Tidal and Roon outside of Roon ok? Can the core access the internet ok does it play any Tidal or Qobuz content in your library? Can you try logging out of both services in Roons settings then log back in. See if that cures it. Failing that you can try clearing Roons cache > [@Clearing Cache from my Roon Server](https://community.roonlabs.com/t/clearing-cache-from-my-roon-server/203983/9): > > Hey @Charles_Casey, That’s correct. The official steps for clearing the cache on the Nucleus+ would be as follows: Stop Roon Server from running in the [Web UI](https://kb.roonlabs.com/RoonOS_web)[Find and open your RoonServer database](https://kb.roonlabs.com/Database_Location) Navigate to RoonServer/Cache Move the contents of the /Cache folder elsewhere, like your desktop Try restarting Roon Server via the WebUI and verify if the issue still occurs However, this troubleshooting step is largely deprecated, as we’ve found a Core+Remote(s) reboot will resolve the vast ma… --- _[View the full topic](https://community.roonlabs.com/t/syncing-qobuz-and-tidal-libraries-to-roon/246760)._